Credit Guide
Credit guide for Commercial Finance Partners
This credit guide is provided to you before or when we provide credit assistance. It contains important information about our services, how we are paid, and what to do if you have a complaint.
About this credit guide
This credit guide is provided by Commercial Finance Partners (ABN 16 734 882 344) in accordance with the National Consumer Credit Protection Act 2009 (Cth). It is provided to you before or when we provide credit assistance in relation to a credit contract or consumer lease.
Credit representative details
Stuart Wilson is a credit representative (Credit Representative No. 486147) of Mortgage Specialists Pty Ltd (Australian Credit Licence No. 387025). Stuart Wilson operates under the business name Commercial Finance Partners.
Licensee details
The Australian Credit Licence is held by Mortgage Specialists Pty Ltd (ACL No. 387025). Mortgage Specialists Pty Ltd is a member of the Specialist Finance Group (SFG) aggregator network (ABN 48 612 422 178). You may contact Mortgage Specialists Pty Ltd if you have a complaint that cannot be resolved by Commercial Finance Partners.
Services we provide
Commercial Finance Partners provides credit assistance in relation to home loans, investment property loans, commercial property loans, business loans, equipment finance, development finance, and other credit products. We do not provide credit — we assist you in applying for credit from lenders on our panel. We are not authorised to provide financial product advice under the Corporations Act 2001 (Cth).
Fees and commissions
In most cases, we do not charge you a fee for our services. We are paid a commission by the lender when a loan is settled. The commission is calculated as a percentage of the loan amount and may include an upfront commission and an ongoing (trail) commission. Where a fee is payable by you, we will disclose this to you before you proceed. We will also provide you with a Credit Proposal Disclosure Document before we submit an application on your behalf, which will set out the commissions we expect to receive.
Our lender panel
We have access to a panel of lenders including banks, non-bank lenders and private funders. We are not owned by any lender and are not required to recommend any particular lender. Our recommendations are based on your individual circumstances and the products available on our panel at the time of your enquiry.
Complaints
If you have a complaint about our services, please contact us in the first instance. We will acknowledge your complaint promptly and work to resolve it within 30 days. If your complaint is not resolved to your satisfaction, you may escalate it to the Australian Financial Complaints Authority (AFCA) — a free and independent external dispute resolution scheme. AFCA can be contacted at afca.org.au or on 1800 931 678.
Privacy
We collect personal and credit information to provide credit assistance. Our Privacy Policy explains how we collect, use, store and disclose your information. A copy is available on our website at commercialfinancepartners.com.au/privacy-policy.
Download the current credit guide
A copy of the current credit guide is available to download. If you require a printed copy, please contact us and we will arrange one for you.
Download Credit Guide (PDF)Version effective: September 2026. This credit guide is reviewed periodically and updated as required.
Questions about this credit guide?
If you have any questions about the information in this credit guide, please contact us directly.
For information about how we handle your personal information, see our Privacy Policy.
Read Privacy PolicyContact CFP with a question
If you have any questions about this credit guide or our services, we are happy to help.